Responsible Gaming
General
The primary goal of any online casino game should be to provide amusement. But some folks just can't help but let their guard down while they're betting. You should know before you start playing that gambling is not a way to get out of debt or make money. Every day, it's a good idea to record how much time and money you spend at an online casino.
If you find that gaming is taking over your life or causing you financial difficulties, there are steps you can take to control your spending and get back on track. These include establishing personal limits, choosing self-exclusion, and reaching out to trusted independent organisations for support.
Intimate Control
We provide the Personal Limits function to help you gamble wisely. Limits on deposits, losses, wagers, and spending may be applied to individual games or to your whole account activity. In your account, under the 'Personal Limits' area, you may use this capability.
Any time may be used to change limits. An instant reduction in the restriction will be implemented. Avoid making hasty judgments by waiting for an email confirmation before requesting a raise, and by waiting until the prior limit of the same kind expires. Send an email to support@rocketplay.com to get in touch with our support staff if you have any questions or need any help with Personal Limits.
Max. Amount Due: Time restrictions on deposits of one day, one week, or one month.
Your daily, weekly, or monthly gambling losses are subject to your loss limit. Remember that the loss only applies to the original investment and not to any wins that were associated with it. For instance, this metric is based on the original deposit rather than the profits, so even if you deposit 50 EUR and set a Loss Limit of 10 EUR, you may still lose more than 10 EUR of the 1,000 EUR total.
Daily, weekly, or monthly wager limits are in place.
Limit on Cooling Off Period: A Cooling-Off Period may be specified for one week, one month, three months, or six months. Your ability to deposit to the Casino will be suspended and any promotional offers will be inaccessible while the limit is in effect. However, you are still allowed to withdraw any leftover cash during this time. Immediately upon account creation, the Cooling-Off period is implemented. It will be automatically re-activated after it expires.
The Limit of Self-Exclusion.
A Self-Exclusion Limit may be established for a certain duration. As soon as you do this, your Player Account will be deactivated and you will not be able to participate in any promotions for the specified time. With the limit in place, you can't add or remove money. We will reactivate your account automatically whenever it expires.
Requesting Self-Exclusion
If you would want to advise our support staff that you have decided to cease gambling at the Website for a certain amount of time, whether it's 3, 6, 9, or 12 months, or indefinitely, you may do so by contacting them at support@rocketplay.com. We will stop you from receiving any further promotional emails and take all necessary steps to deactivate your account. Rest assured that any leftover balance monies will be paid out in accordance with the casino's limitations in the event that you self-exclude from the casino for an indeterminate duration. The monies left on your balance will only be distributed according to the casino's rules after the term of self-exclusion ends, if it is for a certain duration.
Outside Assistance
Any of the following groups would be happy to help you out:
Children's Safety
We take every precaution to ensure that no one under the age of 18 seeks to Rocketplay sign up for our service or play any games here at the casino. The casino has the authority to request identification from any player, and if they are found to be under the age of 18, they will be promptly removed from the website.
We are aware, however, that minors may still Rocketplay20 sign up for and play at online casinos because of the accessibility and nature of the Internet. So, it's crucial that parents work together to prevent their children from accessing free gaming websites. For this kind of thing, there is specialised software available.
For more information, please visit the following websites: